Shipping & Returns

Return Policy

• All returns are for store credit only within 14 days of delivery date. All discounted items are final sale.

  Please contact piper.blackmoth@gmail.com to initiate a return request.

  • All online returns must be made within 14 days of delivery date.
  • All returned merchandise must be within new, unused condition.
  • Original shipping fees are non-refundable and return shipping is the responsibility of the customer. We suggest using a shipping provider that offers insurance.
  • Any item returned that is not in compliance with our return policy will be shipped back to the customer at their expense.
  • We are not liable for packages that are lost or stolen and are not able to offer a refund.
  • Please ship returned items to:

 Shipping Policy

• We strive to ship all items in the most cost effective and safest way possible.
• Please allow up to 3 business days for items to be processed and sent out. You will be emailed via email when your purchase is on it’s way.
• USPS First Class Package- Does not come with insurance 
• USPS Priority Mail- Automatically comes with $50 insurance 
• USPS Priority Mail Express- Automatically comes with $100 insurance 
• Insurance includes lost or damaged items in transit
• If you are worried about the safety of your items in transit please contact us to purchase additional shipping insurance. We cannot control delays, loss of package, or other outside factors.